Refund and Cancellation Policy

Thank you for shopping at our Eminem Merch online store! We want to ensure your satisfaction with every purchase. Please read our Refund, Modification, and Cancellation Policy carefully. By placing an order, you agree to these terms.

1. Order Modification and Cancellation

1.1 Order Modification:

You may modify your order within 24 hours of placing it.
After this period, changes cannot be guaranteed.

1.2 Order Cancellation:

Orders can be canceled within 24 hours of placement.
A restocking fee of $10.99 USD applies to all cancellations.
After 24 hours, we cannot guarantee cancellations as processing begins immediately.
To cancel your order, email us at [email protected].

2. Refund Policy

Refunds are only applicable under the following conditions:

You do not receive your ordered items (subject to investigation).
You request a refund within 24 hours of placing the order.

3. Refunds and Store Credits

3.1 Refunds:

If you are eligible for a refund, it will be processed within 3 working days after approval.
Refunds will be issued to the original payment method used for the purchase.
Shipping fees, customs duties, and other related costs are non-refundable.

3.2 Store Credits:

In certain cases, we may offer store credits instead of refunds.
Store credits can be used for future purchases and will have an expiration date.
Any remaining balance after using the store credit will not be refunded or carried over.

4. Contact Us

If you have any questions or concerns about this policy, please reach out to us at [email protected]. Our customer support team is happy to assist you!

By placing an order with us, you acknowledge and agree to this Refund, Modification, and Cancellation Policy.